Boost Your SEO and Conversion Rates with FAQ Videos: Step-by-Step Guide

Dec 6, 2023 2:30:00 AM

Are you looking to skyrocket your SEO and conversion rates? 

Look no further than FAQ videos! 

In this step-by-step guide, we will show you how to leverage the power of FAQ videos to boost your online visibility and drive more landing page conversions.

FAQ videos are an excellent tool for improving your website's SEO

By addressing common questions and concerns in an engaging video format, you can increase the dwell time of your website visitors, strengthening your organic traffic and ranking on search engines. 

But it doesn't stop there! FAQ videos also have a significant impact on conversion rates. 

Addressing customer queries and alleviating concerns can build trust and credibility, leading to more sales and conversions.

Allow us at Broadcast2World for your next animated FAQ video!

Get in touch with us today by filling out the form below


Ready to get started? Follow our step-by-step guide and unlock the full potential of FAQ videos for your SEO and conversion rate optimization strategies. 

Get ready to see your online presence soar!

In this blog, we will cover:

  1. What are FAQ videos?
  2. How do they improve SEO and conversion rates?
  3. Steps to Create Effective FAQ Videos
    1. Find the most commonly asked questions
    2. Prepare a script
    3. Select the visual style
    4. Optimize your video for SEO
    5. Find the right place on your website and track success
  4. Tips for optimizing FAQ videos for search engines
  5. Great Animated FAQ videos to inspire you
    1. GEICO
    2. Apple Vision Pro
    3. IBM Design Language
    4. Mercedes Benz
    5. Google

What are FAQ video?

FAQ videos, as the name suggests, are videos that answer frequently asked questions related to brands, products, or services

They provide concise and informative answers to common queries, addressing your target audience's pain points and concerns. 

FAQ videos can be embedded on your website, shared on social media platforms, or uploaded to video-sharing sites like YouTube & Vimeo. 

For example, Coach, a global fashion house produced this animated video below to highlight “How to Wear a Coach Scarf”


How do they improve SEO and conversion rates?

When people search for answers to their questions, search engines provide a mix of content results including web pages, videos, images etc.

Creating and optimizing FAQ videos can increase your chances of appearing in the top search results for relevant queries.

Additionally, FAQ videos enhance landing page user experience

Visitors to your website are more likely to stay longer and engage with your content if they find the information they're looking for quickly and easily. 

This reduces bounce rates and signals to search engines that your website is authoritative and relevant.

Conversion Rate Optimization (CRO) focuses on turning website visitors into customers. 

FAQ videos play a crucial role in addressing customer queries and alleviating concerns. 

But with animation, your FAQ videos have a shot at reaching a wider audience and giving you the SEO benefits mentioned above.

Fill out the form below and let us help you explore the realm of animated FAQ videos in more detail


When potential customers have their questions answered effectively, they are more likely to trust your brand and make a purchase.

Steps to create effective FAQ video?

Now that you understand the benefits of FAQ videos for SEO and conversion rates let's dive into the step-by-step process of creating compelling FAQ videos.

Step 1: Find the most commonly asked questions. 

Before creating FAQ videos, it's essential to identify the most frequently asked questions. 

We can connect with the support or sales team for the same or check out search queries on your website if you have one.

We can also analyze forms filled out on our website and conduct online surveys to our target audience to arrive at the most frequently asked questions.

These questions should address their most important pain points, questions related to processes, pricing, how it works, etc.

Step 2: Prepare a Script

The script for FAQ videos should be very straightforward like step-by-step instructions but told in a fun way. 

You can refer to our blog for a step-by-step guide to writing a great explainer video script

Remember that videos should be relatively short, so focus on providing the most important information. 

Don’t try inserting multiple questions in one video, try building a series of videos, one for each question to make sure each question is handled perfectly.

Here is a great example from the FAQ Insurance series for GEICO: "What to do if you get in an accident". 

Hint: Play it cool. But not like, too cool. Just medium cool.


Step 3: Select the visual style

Firstly, you need to look at your use case. 

So if you are a product-based company you might want to go for a 3D demo video to explain any specific working or feature. 

Similarly, if you are a SaaS-based company you might want to do a screencast animation to explain certain product features in your SaaS videos

You can also take a direct-to-camera or mixed-media approach for simple FAQs. 

Also, it’s important to look at your brand guidelines and do competitor research to decide the style that’ll help your brand stand out. 

For example, Durex, as a brand promoting good sexual practices, decided to create a series of animations that in an effective and interesting way pass on important knowledge and help young people enter their sexual lives. 

The animation used is modern, lively, and attractive for audiences of all ages, especially the younger ones.

You can look at different videos and select the video style that suits your needs.


Step 4: Optimize Your Video for SEO

To maximize the SEO benefits of your FAQ videos, optimize them for search engines. 

Use relevant keywords in your video title, description, and tags.

 Transcribe the video and include the transcript in the video description. 

This helps search engines index and understand the content of your video.

Step 5: Find the right place on your website and track success

It’s important to have a dedicated place for your FAQ videos.

SaaS brands like Wisita, for example, have a support section with various video formats.

If you are a product brand like Dyson you can include your FAQ videos on your landing pages solving customer technical queries quickly as given below.

dyson landing page faq video

It’s important to consistently track the engagement of your videos to see which topics are working for you and make necessary improvements. 

You can download our video marketing ebook to learn more about how to improve your video engagement. 

You can also look at an increase in traffic and leads after embedding videos on your landing page as a key metric to gauge the performance of your respective FAQ video.

Tips for optimizing FAQ videos for search engines

In addition to the steps mentioned above, here are some additional tips to optimize your FAQ videos for search engines:

  1. Use descriptive and keyword-rich titles for your videos.
  2. Write compelling and informative video descriptions that include relevant keywords.
  3. Tag your videos with relevant keywords and phrases.
  4. Include a video sitemap on your website to help search engines index your videos.
  5. Share your videos on social media platforms and embed them in relevant blog posts or articles.
  6. Encourage viewers to share and comment on your videos, as engagement signals to search engines that your content is valuable.

5 Great Animated FAQ videos to inspire you

1. Geico


This is the second episode of the FAQ Insurance series made by GEICO “Reporting a Claim”. 

It is a playful animated video series to help people navigate the world of insurance. 

Well-crafted animated explainer videos have the ability to replace stale written FAQ content for your customers, where you don't even know whether or not they're reading anyway.  

2. Apple Vision Pro


The latest visionary product by Apple. The challenge was to market Apple Vision Pro as basically the feeling of using one of the best AR experiences ever created. 

This was achieved by using third-person shots of talent interacting with product features in-situation. 

With over 55 million views on YouTube, this launch film is the most watched product video ever created at Apple, and the most informative content showcasing Apple Vision Pro as the benchmark of innovation for spatial computing. 

Later this video was converted into multiple short FAQ videos and embedded across the landing page of the product.

3. IBM Design Language


With the launch of a new visual language, typeface and robust set of tools, IBM has taken the ambitious step of not only refreshing their brand but reinventing their entire approach to design. 

Its foundation is a philosophy that informs all of their decisions - a way of thinking about design, and the responsibility it holds.

The IBM Design team developed this series of “how to” animations that live within the Design Language repository. 

The above animated video talks about how to use 2xGrid design within the Design Language as a principle to design visual content for IBM.

4. Mercedes Benz


Mercedes created a series of FAQ videos that focused on one question per video. 

This works well for audiences looking to understand the machine a lot better and in detail. 

Each video in the series focuses on a question that resonates with the audience and is explained thoroughly using animation. 

5. Google


Google created a series of animated videos that lets users know how their information is used across Google’s services and how they can manage their information.

This video sheds light on what kind of information Google collects.

They implemented the series of animated FAQ videos on their policies page for education.


Animated FAQ videos can help you make your brand memorable, stand out from your competitors and drive your prospects to action on your landing pages. 

So if you are looking to take the next steps in boosting your SEO and conversion rates please contact us here or fill out the form below for a free video consultation.

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